Who we are
Our website address is: https://tickets.floranext.com.
What personal data we collect and why we collect it
Contact forms
When you submit a form on our website, we collect the information you choose to share (such as your name, email address, business name, and message) so we can respond to your inquiry, provide support, or share information about our products and services.
We do not sell or share this information with third parties for marketing purposes.
Analytics
We use analytics tools (such as Google Analytics or similar services) to help us understand how visitors use our website. These tools collect information such as pages visited, time spent on the site, browser type, and general location.
This data helps us improve site performance, usability, and content. Analytics data is aggregated and does not personally identify individual users.
Who we share your data with
We only share data with trusted third-party service providers when necessary to operate our website and services. This may include hosting providers, email delivery services, analytics platforms, and spam prevention tools.
These providers are contractually required to protect your information and use it only for the purpose of providing services to Floranext.
We do not sell your personal data.
How long we retain your data
- Comments and their metadata are retained indefinitely to help us recognize and approve follow-up comments automatically.
- Contact form submissions may be retained for customer service and support purposes.
- User account information is retained for as long as the account is active or as needed to provide services.
You may request deletion of your data at any time, subject to legal or administrative requirements.
What rights you have over your data
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Request an exported file of your data
Requests can be made by contacting us using the information below. We take privacy requests seriously and respond in a timely manner.
Where we send your data
Visitor comments may be checked through automated spam detection services.
Some data may be processed or stored by third-party providers located outside your country, but only in accordance with applicable data protection laws.
Your contact information
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Floranext
Website: https://tickets.floranext.com
Email: support@floranext.com
Additional information
How we protect your data
We use industry-standard security measures to protect your personal information, including secure servers, encrypted connections (SSL), and limited access to data by authorized personnel only.
What data breach procedures we have in place
In the unlikely event of a data breach, we have procedures in place to promptly investigate, mitigate, and notify affected users as required by law.
What third parties we receive data from
We may receive limited data from third-party services such as payment processors, marketing platforms, or integrations you choose to connect with Floranext. This data is used solely to provide and improve our services.
What automated decision-making and/or profiling we do with user data
We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.